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Тоёота Сэйлс Монголиа ХХК

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Senior Service operations coordinator

3,500,000-4,000,000 MNT   /Monthly/
CV илгээх

Job description

  • Develop and implement strategic approaches for analyzing dealer performance data, ensuring actionable insights are communicated effectively. /Growth strategy KPI, allocation KPI etc... /
  • Oversee the collection and analysis of customer feedback to identify areas for service improvement and enhance customer satisfaction. /NPS, VOC/
  • Establish performance benchmarks against industry standards and best practices to evaluate dealer efficiency and effectiveness.
  • Creating Power BI reporting of PL
  • Support the service operation team in daily operations and collaborate with the technical and training teams to streamline processes.
  • Assist in training new staff on operation procedures and operational systems. Define the HVB disposal and collection scheme in collaboration with stakeholders, develop a complete SOP, and formulate annual initiative plans with clear goals, targets, and budget.
  • Other ad hoc duties;

Job requirements

  • Bachelor degree related field Finance, Accounting, Data analysis, Business administration;
  • At least 3 years of experience in finance, accounting, data analysis, automotive, or related roles;
  • Proficiency in English (Japanese is plus)
  • Experience in finance or accounting, Data analysis skill
  • Advanced English (Japanese proficiency is a plus);
  • Business analyst, business improvement experience in is a plus;
  • Strong ability in data analysis and calculations related to supply chain management.

 

Additional information

At Toyota Sales Mongolia, we offer a comprehensive benefits package designed to support our employees well-being and career growth.

  • Private Health Insurance: Includes medical, dental, and vision coverage for employees and their spouse/child. 
  • Training Support: Towards professional skills, personal skills, and language skills.
  • Fitness allowance;
  • Monthly Meal and Commuting Allowance.

Other details

LocationUlaanbaatar city, Sukhbaatar district
FieldAutomotive and Repair Services
LevelSenior Employee
TypeFull-time

Contact info

Phone75109999

Job advertisement posted date

2025-07-07 11:53

Click here to view detailed information of the company

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