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Монгол улс, Улаанбаатар хот, Хан-Уул дүүрэг, 4-р хороо, Наадамчидын Зам 50, 17081

Улаанбаатар дахь Бритиш Сургууль - Нээлттэй ажлын байрууд

2021-09-15
Ресепшн, захиргааны ажилтан

Receptionist (with Reprographics Support)
Managed by: Registrar and Communications Manager
The Reception Desk is the first point of contact with parents and visitors, and as such as a vital element of the School.  The post holder is required to represent the School, provide a professional and friendly greeting and support to colleagues, parents, guests and students. Working together, the reception team help students during arrival and departure from school, manage communications to parents both face to face, by telephone and virtually, and support colleagues as a central hub of information.  Such tasks are shared between the Senior Receptionist and receptionist as required and according to workload.    The post holder is required to have high standards of spoken and written English and Mongolian and be a supportive team-player with all members of the administration and academic teams.  In addition, the post holder will also be responsible for providing reprographics support to all colleagues as necessary.   
The post holder is expected and required to adhere to the following requirements.
Reception requirements

Meet and greet parents, guests, colleagues and students.
Ensure all guests and staff sign in and out of school (providing and recording visitor badges on arrival/sign out).
Ensure parents are fully supervised at all times when in school.
Take telephone calls and pass information to the appropriate people.
Resolve or pass on questions and/or complaints to the Registrar and Communications Officer.
Arrange meetings between staff and parents when required.
Check, forward, and answer emails to the general school email account.
Contact parents who have not collected their child at the end of the school day.
Keep a log of names of students who have been collected late and share with the relevant members of the Extended Leadership Team (ELT).
Keep a log of all phone calls made by students. 
Produce and circulate notices to students as required by the Academic Team.
Prepare refreshments for guests and visitors.
Ensure the Reception areas is kept attractive, tidy and welcoming. 
Support the Senior Receptionist and deputise in his/her absence.
Assist with all aspects of attendance and admissions as requested.
When required, work with the Registrar and the Academic Team to prepare admissions packages, applications, make copies, create student files and call parents to arrange appointments for interviews, tests and registration.

Reprographics support

Assist the Academic team with efficient copying and printing of educational materials on a day-to-day basis according to the school reprographics policy.
In addition to copying, provide laminating and binding services as required. 
Develop technical competence with the reprographics equipment in order to independently resolve minor issues such as re-filling with paper, replacing toner cartridges and clearing paper jams.
Regularly update the  IT Technical Support team on required maintenance and repairs of the reprographics equipment. 
Keep departmental accounts of usage of the reprographics support and periodically report to the Senior Leadership Team.
Maintain and manage all associated stock and compile orders when necessary .
Comply with the legal requirements of copyright licensing procedures.

General Administration

Translate official documents and correspondence as requested. 
Process incoming and outgoing documents.
Answer external and internal communication promptly.
Provide typing and documentation generation when necessary.
Process outgoing and incoming mail.
Assist with printing and distribution of academic reports to parents.
Ensure all confidential documentation is kept in secure locations as per school policy.
Provide support to the daily operation of the school.
Deputise for absent colleagues as required.  

Safeguarding and Supporting the Wellbeing of Students

To provide a safe and secure environment in which children can develop intellectually, physically, socially and emotionally, and specifically:

having awareness and compliance with the School’s Child Protection Policies;
attending and applying Safeguarding training and practice;
supporting effective monitoring and supervision of students around the School at all times, regardless of task or duty;
supporting the School’s PSHE programme;
maintaining positive and constructive relationships with parents;
supporting and following the School’s Human Resources and Recruitment procedures;
awareness and compliance with the School’s Health, Safety and Environment (HSE) policies and protocols.


To be vigilant for situations or evidence of a child being hurt or harmed by another person in a way that may impact the child’s health, development or well-being.
To pass on any suspicions of a child being hurt or harmed by another person or details of disclosure(s) to designated colleagues in accordance with the School’s Child Protection Policy.

General School Expectations:

Promote English as the language of communication throughout the School.
Set a good example at all times by adopting a professional appearance.
Promote the school at all times both in school and in the community.
Take on additional responsibilities and duties as reasonably required by the Head Master.

2021-09-13
Суралцахуйн дэмжлэг үзүүлэх/хувьчилсан туслах багш

Суралцахуйн дэмжлэг хэрэгтэй буй нэг сурагчид тусгайлан өдрийн хичээлийн туршид даган явж тусламж, дэмжлэг үзүүлэх, хувьчилсан туслах багш. 
 
 

2021-09-13
Operation and Resources Manager

Responsible to: Operation Coordinator and Senior Administrative manager
 
General Summary: To assist with the operations and activities of the Operations activities and ensuring the curriculum is adequately resourced is a core function and priority for the role.
 
 
Working with Operation department for maintenance
 

Manage and oversee solutions for problems, repairing damages and cleaning services related to the teachers' classrooms and premises (accommodation) 
Work closely with member of the Academic Team on school practice, events and general organisation


Organise and/or provide translation and typing of documents as required in operation department
Answer external and internal communication promptly
Preparing time log report for operation staff monthly 

 
Accommodation  

Oversee repairs, renovations and inspections are carried out before staff arrive, and cleaned following their departure
Oversee all apartments are prepared ready for staff as per the inventory

 
Resources & stationery:
 

Making quotation research for items what have been requested in an Annual requisition form and other school resources
Placing an order and conducting purchases of all stationery, teaching and learning supplies (General Resources and List of items on Annual requisition Form) after approval by School Management
Ensure that items have been ordered and restored in resources room (ready to go to Requisitioners)  
Maintain up to date stock lists in all areas of resources  (school equipment, stationery, uniforms, ECAs) and monitor stock control 
Analyze usage and discuss with Senior Admin officer and Finance Coordinator to adjust ordering accordingly
Ensure products are securely stored and inventories are updated immediately after arrival into school
Check quality of materials before preparing for despatch to the appropriate people and make sure all goods reach the correct destination


Liaise with the Academic Team and teaching staff to identify critical resources ensuring that they are ordered, invoiced and delivered in a timely manner
Manage the BSU merchandise shop with Receptionist (Reprographics) 

 
Uniform:
 

On arrival, sort and store uniforms  in an efficient manner


Communicate with parents on orders


Coordinate the sale of uniforms at the beginning of the academic year


Be available to parents for sales during term time and ensure appropriate stock levels are maintained


Manage returns and complaints/issues from parents relating to uniform


Ensure the BSU merchandise shop is well-stocked and well-organised and maintained

 
 
External-facing administrative responsibilities: 
 

Liaise with the Academic Team and Marketing Manager regarding the organisation of school events


Ensure that the ECAs, Summer Camps and Summer School are resourced according to the requirements of the course.

 

General administration duties:

Communicate questions and concerns in relation to any of the above responsibilities to the appropriate members of the Academic Team 
Provide support to the daily operation of the school
Communicate effectively in English and Mongolian, both orally and in writing

 
General school expectations:

Promote English as the language of communication throughout the school
Set a good example at all times by adopting a professional appearance
Assist and participate in organising all school events throughout the year
Promote the school at all times both in school and in the community
Take on additional responsibilities as and when determined and agreed with line managers    

2021-09-13
Assistant Teacher

The post holder is expected and required to adhere to the following requirements. 
Assisting Teaching

Assist in the educational and social development of students under the direction and guidance of the specific Class Teacher, specialist Subject Teachers and Head of Key Stage. 
Work alongside the Class Teacher in introducing lessons and leading parts of lessons as per agreed plans and providing support for individuals or groups of students in the classroom.
Check students have correct equipment and resources.
Assist with assessment of student progress.
Assist in the implementation of Individual Education Plans (IEPs) for students who require them and help monitor their progress. 
Share good practice and contribute to the professional development of all colleagues by participating in the academic quality assurance process.
Support students who do not speak English as a first language.
Support and maintain high standards of student behaviour, conduct and discipline.

Assisting Learning

Establish supportive relationships with students, fostering independence and self-esteem.
Provide appropriate levels of support as discussed with the class teacher, including promoting increased attention, helping with physical difficulties and encouraging independence.
Encourage students to reflect on their work and achievements.
Monitor students’ responses to learning activities and, where appropriate, modify or adapt the activities as agreed with the teacher to achieve the intended learning outcomes.
Support the maintenance of a stimulating learning environment which is compliant with School HSE policies and procedures.
Promote the acceptance and inclusion of all children, encouraging them to interact with each other in an appropriate manner.

Administrative and Other duties

Set up equipment, resources and materials ready for lessons to start promptly.
Assist Class Teachers with the development of resources and support materials outside of timetabled lessons.
Assist with record keeping processes by providing accurate information about student progress, welfare and other data as required and appropriate.
Participate in appropriate induction training and performance management review processes.
Attend assemblies, planning meetings, parents’ consultation meetings, induction and inset days as per the School Calendar.
Lead or assist where required with extra-curricular activities.
Maintain confidentiality of data according to the school’s and legal requirements.
Attend staff meetings where appropriate and relevant. 
Undertake supervisory duties as directed, including break, lunch and bus supervision if required.
Participate/Be involved in administrative duties assigned by Admin
Perform student’s bus supervising task during the assigned time frame

Safeguarding and Supporting the Wellbeing of Students

Provide a safe and secure environment in which children can develop intellectually, physically, socially and emotionally.  Specifically, this involves:

having awareness of and complying with the School’s Safeguarding and Child Protection Policy;
complying with the School’s Human Resources and Recruitment processes during on-boarding;
attending and applying safeguarding and child protection training and practice;
supporting effective monitoring and supervision of students around the School at all times, regardless of task or duty;
supporting and delivering the School’s PSHE programme;
maintaining positive and constructive inter-relationships with parents;
adhering to the School’s Health, Safety and Environment (HSE) policies and protocols.

Be vigilant for situations or evidence of a child being hurt or harmed by another person in a way that may impact the child’s health, development or well-being.
Pass on any suspicions of a child being hurt or harmed by another person or details of disclosure(s) to designated colleagues in accordance with School policy.

General School Expectations


Maintain a working knowledge of and adherence to School policies and procedures. 
Promote English as the primary language of communication throughout the School.
Set a good example to students through personal and professional conduct and appearance.
Promote the School internally, in the external local community and on-line as per the School’s General Communications Policy and Social Media policy.


 

Liaise with members of the administration team to support the annual inventory of equipment and resources.

 

Take on additional responsibilities and duties as reasonably required by the Head Master.

2021-09-13
Үйлчлэгч

- Сургуулийн анги танхим, гадна дотно орчинг цэвэр байлгах
- Өдөр тутамд хариуцсан хэсгээ тогтмол сайн цэвэрлэх
 

2021-09-07
Marketing/Communications Manager

Responsible to: Business & Operations Director
 
Communications Manager  will be responsible for managing all marketing activities/events,  internal/external communications online, in print, in person and in the media. He/she will be responsible for producing high-quality content and implementing effective communication strategies that engages customers and builds brand recognition. In consultation with the CFO, He/She will be in charge of preparing the marketing budget for approval.
The role will require the cooperation with and coordination across Admin, Operations, IT, Finance, and the Academic Coordinators to ensure a smooth workflow.
Communications Manager must retain the highest levels of confidentiality at all times.
 
Marketing and Promotional Responsibilities: 

Organise and oversee promotional activities, both internal and external (recruitment videos, TV, newspapers, events, etc)
Liaising with the Head Master and SLT, review and renew promotional literature to match the school’s needs (e.g. handbooks, leaflets, brochures, etc.) 
Manage the school’s social media platforms ( Website, Facebook, LinkedIn, Instagram, Wikipedia page, etc.)
Document (photograph) internal events such as Assemblies and maintain an organised electronic database with photos of internal and external events 
Support the development of and adhere to BSU social media marketing plans and policies
Aid the Head Master and Registrar in activities to attract new students to the school 
Create and maintain a database of BSU alumni; develop alumni engagement programmes and collect endorsements
Prepare photographic presentations for internal and external media
Compile and maintain an updated list of students whose parents have not granted photo/video release; ensure that photo and video footage of these students is not taken and shared on school’s promotional materials or elsewhere

 
Visits and Events:

Support the Academic staff in organising external field and residential trips camps for team building and training purposes according to the existing policies, ensuring that risk assessment procedures are followed, bookings are made and secure, insurance is appropriate and all documentation is in place according to the relevant School policies
Organise and oversee the organisation of major whole-school events introduced to the calendar including Opening Ceremony, Graduation, Open Day, the Winter Concert, Summer Fair, International Day, etc. 
Liaise with the Head Master and colleagues regarding the scheduling and organisation of school events
Liaise and negotiate venues, hiring equipment and other logistical aspects relating to events, ensuring that they are adequately provided for
Support the Academic Team in the organisation of Parents’ evenings and other community events
Liaise with the Organisational Committee for the BSU Summer School, taking responsibility for specific marketing tasks as part of the promotion of the school

 
Internal Communications:

To ensure the internal communications messaging and branding is consistent across all platforms and in line with external communication messaging.  
To keep parents updated with all necessary information the school provides and helping them meet their objectives.  

 
External Communications (Customer Service): 

To define key performance indicators for each communications channel and their effectiveness


To ensure that communications channels is consistent with the school's brand, including facebook page, website, and more
Delivering a comprehensive service to enquiring customers
Possibly delegating certain customer enquiries to specific teams
Keeping a record of customer interaction and details of actions taken
Create internal/external communications protocols and prepare the report for the Management team’s review.
Send out letters and emails to parents on behalf of the school via

 
General School Duties and Responsibilities:
To participate in a range of clerical and administrative duties:

Process incoming and outgoing documents
Translate letters and documents as requested; submit for approval before sending out
Answer external and internal communication promptly
Take telephone calls and pass information to the appropriate people
Resolve or pass on questions and/or complaints to the appropriate managers
Provide typing, photocopying and documentation generation when necessary
Assist with the preparation and distribution of marketing reports
Maintain filing and database systems
Process outgoing and incoming mail
Arrange meetings between SLT and key marketing agencies when required
Provide support to the daily operation of the school


Stand in for absent colleagues

 
General School Expectations:

Promote English as the language of communication throughout the school
Set a good example at all times by adopting a professional appearance
Assist and participate in organising all school events throughout the year
Represent the school at functions to promote the school and enhance its operations
Promote the school at all times both in school and in the community
Take on additional responsibilities as and when determined and agreed with line managers or the Head Master

Ажлын байрны зарууд

  1. Ресепшн, захиргааны ажилтан9 сарын 15. 11:28
  2. Суралцахуйн дэмжлэг үзүүлэх/хувьчилсан туслах багш9 сарын 13. 17:38
  3. Operation and Resources Manager9 сарын 13. 17:37
  4. Assistant Teacher9 сарын 13. 17:36
  5. Үйлчлэгч9 сарын 13. 17:34

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