Front Office Supervisor
Гүйцэтгэх үндсэн үүрэг
- Greet and welcome guests in a warm and friendly manner
- Routinely check in/check-out guests, answer phones, take reservations and assist staff with job functions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist guests with reservations, room assignments, and special requests
- Provide guests with information about hotel amenities, services, and local attractions
- Maintain cleanliness and organization at the front desk area
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Communication skills are utilized for a significant amount of time when interacting with guests and employees.
- Always adhere to hotel policies and procedures
- Other duties as assigned.
- May be required to work nights, weekends, and/or holidays.
Ажлын байранд тавигдах шаардлага
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Must speak in English and Mongolian languages
- Strong organizational and multitasking abilities
- Ability to work flexible hours, including evenings, weekends and public holidays
- Knowledge of hotel property management or reservation systems is a plus
Нэмэлт мэдээлэл
- Competitive salary
- Seasonal bonus
- Training and development opportunities
- Friendly and supportive work environment
- Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.
Бусад
БайршилУлаанбаатар хот, Чингэлтэй дүүрэг
СалбарАялал жуулчлал, зочид буудал
ТүвшинАхлах ажилтан
ТөрөлБүтэн цагийн
Холбоо барих
Утас976-80056222, 80015626
Компанийн дэлгэрэнгүй мэдээлэлтэй энд дарж танилцана уу.
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