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Вайлд Монголиа Партнерс

  • Ажлын байрны зар
  • Манай компани
  • Мэдээ, мэдээлэл

Senior Operation Manager

3,500,000-4,000,000 ₮
CV илгээх

Гүйцэтгэх үндсэн үүрэг

WildMongolia is a pioneering luxury travel company redefining immersive and culturally authentic experiences in Mongolia. We serve discerning travelers from around the world, delivering handcrafted journeys that blend deep local knowledge with high-end comfort. As we grow, we're building a team of passionate, professional, and driven individuals who are ready to lead Mongolia’s tourism to a global stage.

Role Overview

We are seeking a dynamic Senior Operations Manager who will be responsible for delivering operational excellence across all journeys, leading and mentoring the operations team, and ensuring each guest experience exceeds expectations. This is a key leadership role with a clear path to becoming General Manager.

 

Key Responsibilities

  • Oversee end-to-end trip operations and execution—from pre-arrival preparations to post-trip follow-ups.

  • Maintain and elevate WildMongolia’s quality standards across logistics, services, and guest experience.

  • Lead and mentor the operations team, fostering a culture of ownership, precision, and continuous improvement.

  • Collaborate with travel designers and product development to ensure trip feasibility and logistical alignment.

  • Build and maintain strong relationships with local suppliers, guides, and regional partners.

  • Identify and implement systems that improve efficiency, consistency, and service delivery.

  • Handle high-pressure problem-solving during trip operations with grace and speed.

  • Play a key role in internal culture-building, team alignment, and organizational growth.

Ажлын байранд тавигдах шаардлага

Requirements

  • Minimum 3–5 years of experience in operations, preferably in travel, hospitality, or event execution.

  • Proven leadership and team-building experience; ability to lead from the front.

  • Strong organizational skills and acute attention to detail.

  • Excellent communication and interpersonal skills in both Mongolian and English.

  • Solution-oriented mindset and ability to work under pressure and ambiguity.

  • Passion for Mongolia, its culture, and commitment to high-end travel experiences.

  • Experience working with international clients and luxury service standards is a strong plus.

Нэмэлт мэдээлэл

What We Offer

  • A key leadership role with high impact and visibility

  • Career track to become the company’s General Manager

  • Opportunities to shape the future of luxury travel in Mongolia

  • Inspiring team, meaningful work, and access to once-in-a-lifetime journeys

Бусад

БайршилУлаанбаатар хот
СалбарАялал жуулчлал, зочид буудал
ТүвшинАхлах менежер
ТөрөлБүтэн цагийн

Холбоо барих

Утас77098808, 88105204

Зар нийтэлсэн огноо

2025-07-01 19:18

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